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Tamil Nadu Electricity Board

Webmail Manual (V-1.0)

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INDEX

1) Accessing the Mail Server from the Web Browser………………………………………………………3

2) Managing Your Email…………………………………………………………………………………………………4

a. View………………………………………………………………………………………………………………4

I. View Email Messages by Conversation……………………………………………………..5

II. View Email Messages by Message…………………………………………………………….5

b. Attachments………………………………………………………………………………………………….6

3) Search……………………………………………………………………………………………………………………….7

4) Calendar……………………………………………………………………………………………………………………8

a. Create the New Calendar and Appointment………………………………………………....8

b. To create a custom calendar event with the content of the mail……………..……9

5) Contact / Address Book……………………………………………………………………………………………10

a. Create the New Contact……………………………………………………………………………….10

b. Create the New Contact Group…………………………………………………………………….11

c. Automatically add contacts to emailed contact lists…………………………………….11

6) Folder Creation……………………………………………………………………………………………………….12

a. New Folder Creation……………………………………………………………………………………12

b. Share Folder………………………………………………………………………………………………..13

7) Briefcase…………………………………………………………………………………………………………………14

8) Preference………………………………………………………………………………………………………………16

a. General……………………………………………………………………………………………………….16

b. Mail………………………………………………………………………………………………………..…..17

c. Signature…………………………………………………………………………………………………….20

d. Out of Office………………………………………………………………………………………….……21

9) Print the Mail……………………………………………………………………………………………………………22

10) Mail Compose to your local contact group.....…………………………………………………………..22

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1) Accessing the Mail Server from the Web Browser

From your favourite browser i.e. (Chrome, Firefox and others) type in the URL

https://zmail.tnebnet.org

 You will be prompted with the Screen below.

 Type in your Username & password and click on Sign In

 Below show the Main Interface & Tabs.

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2) Managing Your Email

a. View

 You can view your email messages as single messages or as conversations and

you can view messages with the Reading Pane off, displayed at the bottom, or

displayed on the right.

 To change how messages are grouped in your mailbox, on the toolbar click View

and select whether to view by conversation or by message and where you want

the Reading Pane to display.

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I. View Email Messages by Conversation

In the Conversation view your messages are grouped to make it easier to

follow the thread of an email exchange. A conversation thread begins when you send

or receive an email and then send or receive subsequent replies and forwards based

on the original email. The subject displays only once in your Inbox and the number of

email messages in the conversation is shown. Conversations containing unread

messages are shown in bold.

Conversations can be in your Inbox another in your sent folder, and others in

another folder. If you move a conversation from one folder to another, all messages

within that conversation are also moved to that folder. Messages in the Sent folder

and in the Trash folder are not moved.

To create a new conversation thread, you must create a new message, not

reply to or forward an existing message.

II. View Email Messages by Message

Email messages in your mailbox can be organized by selecting the date a

message is received and by Conversation.

 On the Mail tab toolbar, click the View drop-down menu.

 Select either By Conversation or By Message.

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b. Attachments

Add Attachments using drag and drop

You can easily add an attachment to an email message by dragging the file

from a folder into your email.

 Select one or more files from your desktop and hold down the cursor

on the file(s) to be attached.

 Drag the files to the message header area and release the cursor. The

file names are displayed in the header.

Removing an Attachment

 To remove an attachment, click the x (cross) in the attachment bubble.

 You can download or remove all attachments individually as the per

users choice by clicking on the file or you can also download all the

attachments as a zip file by clicking on “Download all attachment” and

remove all attachment by clicking on “remove all attachments”.

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3) Search

User can search in respective folder by clicking on search tab on the top right corner

of the page.

 You can use these attributes to search in all the folders or they can be

combined with other attributes to search in a specific folder.

 In the search box type in:inbox from:test subject:Hello to:support cc:test, this

will search in respective folder “Inbox” with from, subject, to and cc specified

and if you search using from:test in the search box, without specifying any

folder , this will search in all the folders for the user “test” from which the mail

is received.sha

 in: It specifies a folder in which search is to be performed. For example, in:sent

would show all items in your 'Sent' folder and if you want search from or to

address you can use the from:example@domain.com.

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4) Calendar

a. Create the New Calendar and Appointment

 A new calendar can be created by clicking on the Calendar tab. On the left hand

side of the page there is a drop down available with the calendar function, click on

the drop down and you can find the new calendar option.

 You can change the colour of your calendar by clicking on new calendar, a window

of create new calendar appears.

 You can quick add the appointments by double clicking on the calendar screen

and click more details.

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b. To create a custom calendar event with the content of the mail

 User gets a mini calendar on the left to view his/her calendar events/User can

drag an email to the mini calendar to create a customer calendar event with

the content of the mail.

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5) Contact Book/Address Book

a. Create the New Contact

 Click an Contact tab and new contact

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b. Create the New Contact Group

 You can make a list of contact group by selecting the contact group option from

the “New Contact” drop down.

 You can set name the group and select the email id’s from the global address

book or you can also enter the email id’s in the space provided using a comma

separator.

 Click on Add or Add all button to add the contacts individually or in a group.

 The group made can be directly used while composing an email and entering

the group name. All the email address present in the group will be added to

the “TO” of the new message. You can edit the list by removing the email

addresses as per your choice.

c. Automatically add contacts to emailed contact lists

 You can automatically save the email addresses to which you send an email

to, in your email contact list. Any time you respond to, or compose a message

that includes an address that is not in your address books, it is added to your

Emailed Contacts list. If you are using the auto-complete feature, maintaining

an Emailed Contacts list helps you quickly find addresses that you have

emailed to in the past. You can go to contacts>Emailed Contacts and the list

will be displayed on the right hand side

 Below seeing the screen-shot

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 Automatically taken the email address from your emailed contact.

6) Folder Creation

a. Create New Folder

 You can make a list of Folder by selecting the New Folder option from the “New

Message” drop down

 You can change the colour of your Folder by clicking on new Folder.

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b. How to share your folder?

 Right click on the folder you want to share. There is an option to share

folder. Click on it and a new window will open which will show “Share

Properties”.

 You can share your folder with the following:

1) Internal users

An internal and external user can have the following roles:

o None-None

o viewer-View

o Manager-View, Edit, Add, Remove

o Admin- View, Edit, Add, Remove, Administrator

 Once the folder is shared with the internal user (eg: test@tnebnet.org),

the receiver can then accept or decline the request from the email

received.

 If accepted by the receiver then he can change the colour of the folder

shared. Select an option from the drop down.

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7) Briefcase

This feature allows you to share and manage documents that you create in Briefcase or

documents and images that you upload to your Briefcase folders. Go to the briefcase tab

on the top of the page. You can access the files saved in briefcase from any computer at

any point of time. You just have to login to your account and use the feature.

o This feature enables you to upload files up to 25MB which cannot be attached in the

normal attachment while composing an email.

o Click on upload file

o A window will appear which will prompt you to upload your file. You can add multiple

files or remove them accordingly.

o You need to add files from your personal computer. This will be added in the form of

attachment.

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o You can send files from your briefcase in the following ways:-

 Send an Email with a Link to a File

 Send a File as an Email Attachment

Send as Link.

 Go to the Briefcase tab and select the file to share.

 Click Actions and select Send link. A confirmation pane opens reminding you that the

recipient must have permission to view the content of the folder. Click Yes to proceed.

 A new composes email message opens with the link displayed in the body of the

message. Complete the email message and click Send to mail the message.

Send as an Attachment

 Go to the Briefcase tab and select the file to attach.

 Click Actions and select Send as attachment. The email composes page opens with the

file attached

 Add the recipient’s email address and complete the email message.

 Click Send.

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8) Preference

a. General

 Password is used to change your mail ID password

 Sign IN -> Default Client

o In the Sign in section, select how you want to sign in.

o Advanced (Ajax). The advanced client works best with newer browsers and

faster Internet connections, we have suggest to the Ajax

o Standard (HTML). Recommended when Internet connections are slow or when

using older browsers.

Appearance

 Theme - > A theme is a colour scheme that is used in the appearance of web console.

There are different themes available which you can select in your Preferences settings.

 Font and Size -> You can change the typeface and size for the text and font size in your

view.

Time Zone and Language

 Time Zone and Language -> you can choose your time zone

 Compose Direction -> You can change the direction of your text from left to right, or

right to left.

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Others Settings

 Selection -> You can click this option you can see the separate checkbox of Content

pane

 Email Addresses -> You can click this option In Reading pane from address showing

only name. You can’t able to see the mail address.

b. Mail

 You can view email messages in two formats, HTML or plain text.

o HTML messages can have text formatting, numbering, bullets, colored

background, and links, which can make messages easier to read.

o Set Message Display Format

o Go to the Preferences>Mail page.

o In the Displaying Messages>Display Mail, select either As HTML (when

possible) or As Text.

o Click Save.

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Message Preview

 If you can enable the Display snippets of messages in email list the you can see the

message content on your content pane

Turn Off Preference to Display Images in Messages

 When you display mail as HTML, images attached to a message are automatically

displayed when you open the message.

o To change this go the the Preferences>Mail page, Images and deselect Display

pictures automatically in HTML Email.

o Click Save.

Message Arrival

 Message Arrival  Sent a notification to.(test@tnebnet.org)

 If you can add the email address to this column, whenever you received the mail from

anyone that notification also automatically received to that email ID.

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Composing message

 Go to the Preferences>Mail page, Composing Messages section.

 Select how you want your messages to be sent, As HTML or As Text.

 If you select As HTML, in the drop down menus, select the Font style, Size, and Colour

 In Settings, select the options for how you want to manage composing messages.

 Automatically save drafts of messages while you are composing --> While you

compose your message, a copy is periodically saved in your Draft folder.

 Reply/Forward using format of the original message Even if your default text editor is

different from the message received, check this box to reply to the message in the

same format as received. This is useful to make sure the recipient can get the message

in the best format they can read.

 Always compose in new window --> A separate compose window opens. You can view

and navigate within your mailbox while the compose window is open.

 Mandatory spellcheck before sending a message --> All messages are automatically

spell checked before they are sent.

 Save a copy to Sent folder --> This is enabled by default. You can deselect this option.

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c. Signature

 You can include an automatic signature at the end of an email. A signature can include

your name and any additional text. If you are using an HTML editor, you can format

your signature, add a link to a URL and add graphics.

o Go to the Preferences>Signatures page.

o In the Name text box, type a descriptive name to identify the signature

o (Optional) To format in plain text, click Format as HTML and select Format as

Plain Text.

o In the text box, type the signature text as you want it to appear. If you are using

Format as HTML, you can add images and create links to your signature text.

o In the Using Signatures section, select the default signature from the drop

down menu to use with messages sent from your various accounts.

o Select the placement of your signature in a message.

 Select Above included messages to add your signature at the end of

your reply and before the included messages.

 Select Below included messages to add your signature at the end of the

message

 Click Save.

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d. Out of Office Message

 You can create a message that automatically replies to people who send you messages

when you are out of the office.

 Go to the Preferences> Out of Office page.

 Check Send auto-reply message.

 In the Auto Reply Message text box, type the response to send while you are out of

the office.

 If you want this message enabled for a specific time frame, select Send auto-replies

during the following time period and enter the start and end dates to send the auto

reply message.

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9) Print the Mail

 If you want the print the mail,

o Select the mail.

o Go to action click the print option.

10) Mail Compose

 Click to New Message

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 You can see the Mail Composing tab

 Click the TO option then you can see the new tab with global address book and

your local contact.

 If you want to take contact group click the contact and take your contact group

and click OK.